Shipping & Returns

Shipping & Returns2018-10-03T06:02:27+00:00

Pure Scot reserves the right to refuse any purchase order, competition entry or booking made via this website.

PRODUCT RETURN AND REPLACEMENT POLICY

Pure Scot accepts that on some rare occasions, a bottle may have a faulty seal or become damaged in transit. Should a product arrive with such issues (and due to no fault of the purchaser) we are happy to replace or provide a credit note for the amount of the purchase.

Pure Scot have a minimum order policy of $100. There is a flat rate for shipping costs at $15 Australia wide. Orders over $200 will receive free shipping.

PRODUCT DELIVERY POLICY

Deliveries will be dispatched from Pure Scot (VICTORIA) within 7 working days of order and payment processing. Receipt of delivery to purchaser’s address is dependent on purchaser’s proximity to Pure Scot and may range from overnight to 7 days.

Pure Scot will use all reasonable endeavours to deliver by any requested or agreed date, however it does not guarantee delivery on that date and is not liable for any loss resulting from late delivery. Nor does it guarantee that the ordered or requested quantity of goods is delivered.

Deliveries cannot be made to PO boxes or anywhere outside of Australia. In the instance the recipient has provided incorrect or out-of-date details, Pure Scot is not liable for incorrect or unclaimed delivery.

Pure Scot offers the opportunity to provide delivery instructions to have goods left at point of delivery. All efforts will be made to ensure these instructions are followed but it must be clear that the customer takes on this option at their own risk.

Goods will NOT be delivered to persons under the age of 18 years. Pure Scot may request that the person who receives the goods provide satisfactory evidence of proof of age.

Pure Scot must be notified of damage caused to goods during shipping, within 3 days of delivery. Replacement of goods will be coordinated by Pure Scot provided there is satisfactory evidence damage was caused during transit (Photo evidence may be requested).

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